Configuring Notifications and DKIM

Edited

Notifications

These are internal email alerts for the Agency about new activity in client accounts. **
Alerts cover Trip Denials, Trip Cancellations, Event Creation, and Queue Failures .
Sender Identity Email and Sender Identity Name allow agencies to override the standard TempoTrip email and from name, but they are read-only and require specific setup .

DKIM (DomainKeys Identified Mail)

DKIM setup is required to override the TempoTrip standard email and from name .
The agency identifies the Sender Email Address (e.g., notifications@xyzagency.com) and Sender Name (e.g., XYZ Agency) .
TempoTrip provides three CNAMEs and one TXT record that need to be added/modified to the agency's domain DNS settings (typically by the IT team) .
TempoTrip then confirms the setup in AWS SES and tests.

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