Configuring Default Queues

The Queues settings control default PNR processing queues. **** Mandatory Queues

• "Ticketing": A PNR drop queue for Agency mid-office automation to process tickets or for agent action (TempoTrip does not issue tickets) .

• TempoTrip PNR Synch queue: A backend setting, not shown in the frontend. See the dedicated Synch Queue section for logic details .

Other Queues to Consider

• Cancelled PNRs

• Approval required

• Trip denied

• Trip Approved

• Car only

• Hotel only

• Car/hotel only

Note: Sabre GDS queues require a prefatory remark, which should be entered in the Category/Prefatory Remark field in TempoTrip.